Mt. Hood Federal Credit Union







Privacy Policy

Our Privacy Pledge. At Mt. Hood Federal Credit Union, we respect the privacy of our members. We recognize the importance of maintaining the confidentiality of your personal financial information. This notice describes the privacy policy and practices followed by Mt. Hood FCU. This notice explains what types of member information we collect and under what circumstances we may share it.

Member Information We Collect. The Credit Union collects only relevant information about members that is needed to establish and maintain your account and services as the law allows or requires us to collect. We may collect personal and financial information about you (member information) which is "nonpublic." The member information we collect varies depending on the accounts and services you request and use. We collect information about you from the following sources:

Application Information. We retain personal information we receive from you on any application you provide for a membership, deposit account, EFT services, loans, insurance or other Credit Union services. This information includes: name, address, social security number, birth date, phone number, employment and financial status, and credit history.

Your Transactions. Any time you make a transaction on one of your accounts, including ATM or card transactions, loan advances, transactions through our website, over the phone or in the office, we retain the transaction information including: your account number, the date, amount, location of the transaction, and other pertinent information.

Credit Reports. When we evaluate your application for a service, we may request a credit report about you from a consumer reporting agency. We retain the personal and credit history information about you and we may use it to evaluate future account service requests.

Online. We obtain information online when you visit our website, WWW.MHFCU.VirtualCU.net. This includes retaining information you provide us on any online application, internet banking transaction or information you send to us by e-mail.

Member Information We Share. We do not disclose any nonpublic personal information about our members and former members to affiliates or non-affiliated third parties except as permitted by law.

Our Security Confidentialilty and Security Safeguards. We restrict access to nonpublic information about you to those who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

Credit Union members and the public may receive copies of this notice of privacy practices by contacting the credit union.